Last modified: May 12, 2023

Introduction
Double Loop Games, Inc. (Double LoopGames or We) respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes:

• The types of information we may collect or that you may provide whenyou visit our website at doubleloopgames.com (the Site) or when you download, install, access, or use our games, like Ashe Cove (each Game, and collectively, the Games and, together with the Site, the Services); and
• Our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies only to information we collect through the Site, in the Games and in email, text, and other electronic communications sent through or in connection with the Games or the Site.
This policy DOES NOT apply to information that:

• We collect outside of the Services, or
• You provide to or is collected by any third party (see Third-Party Information Collection).

The Services contain links to third-party websites, products or services. The Services may also display content from third parties. Information collected by third parties is governed by those third parties' privacy policies. We encourage you to read these before providing information on or through them.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not download, register with, or use the Services. By visiting, downloading, registering with, or using this Services you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Services after we revise this policy means you accept those changes, so please check the policy periodically for updates.

Data Controller
Double Loop Games, Inc. will be the entity responsible for your data. To ask questions or comment about this privacy policy and our privacy practices, you can contact us at:

Email: privacy@doubleloopgames.com
Postal Address: 530 DIVISADERO ST #159 SAN FRANCISCO, CA 94117

Children Under the Age of 16
Our Services are not intended for children under 16 years of age, and we do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at privacy@doubleloopgames.com. This in compliance with the Children's Online Privacy Protection Act and Article 6(1)(c) of the GDPR.

Do Not Track Disclosure
The Services do not support Do Not Track browser settings and do not currently participate in any Do Not Track framework that would enable us to respond to Do Not Track signals.

Information We Collect and ow We Collect It
We collect several types of information from and about users of our Services, from two sources:

• You, either directly when you provide it to us, or automatically when you use our Services; and
• Third parties.

Information You Provide to Us Directly
Users are not able to actively input or upload content or information, personal or otherwise, in or through the Site or the Games. However if you contact us (for example if you inquire about current job openings and contact us regarding this privacy policy), then we will receive whatever information you provide.

Information Collected Automatically When You Use Our Services
When you visit our Site or download, access, or use the Games we may use technology to automatically collect (through the information collection technologies described below):

• Usage Details. When you access or use the Services, we may automatically collect certain details of your access to and use including traffic data, logs, communication data and the resources that you access and use on or through the Services.
• Device or Computer Information. We may collect information about your mobile device and internet connection, including the device's unique device identifier, IP address, operating system, browser type, and mobile network information.

If you do not want us to collect this information do not use the Services.

Information Collection Technologies: Cookie Policy
As with most videogames, our partners may use small data files that are saved on the user's computer, tablet, mobile phone or other mobile device (collectively referred to as device) to record certain data each time a user logs in or interacts with our Games or our Site. The names and the specific types of cookies, web beacons and other similar technologies that are used can change over time. To help you better understand the policy and use of these technologies, here are some terms with their definitions:

Cookies: small text files (typically made up of letters and numbers) that are stored in the memory of your browser or device when you visit a website or view a message. Cookies allow a game to recognize a particular device or browser.

Web beacon: small images, also known as pixel tags or clear GIFs, which we may include in our websites, services, apps, messages, and tools. Generally, they work with cookies to identify our users and their activities.

Similar technologies: technologies that store data in the browser or device using objects shared or stored locally, such as flash cookies, HTML 5 cookies and other software methods for web applications. These technologies work in all browsers. In some cases, the use of local storage cannot be fully handled by the browser but needs to be managed with special tools. We do not use these technologies to store information useful for creating targeted advertising on our or other games. The terms cookie and similar technologies can be used interchangeably in this policy with reference to all technologies used to store data in the browser or the user's device or to the technologies that collect data or allow the user to be identified as described above.

Cookies can be broken up according to the following categories:

• Strictly Necessary Cookies - These cookies are necessary for the Services to function and cannot be turned off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
• Performance Cookies - These are also sometimes called Analytics Cookies. They allow us to count visits and traffic sources so we can measure and improve the performance of our Services. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have used our Services, and will not be able to monitor its performance.
• Functional Cookies - These cookies enable the Services to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our Services. If you do not allow these cookies then some or all of these services may not function properly.
• Targeting Cookies - These cookies are also called Marketing Cookies. They may be set through our Services by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other games. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Our Site uses Performance Cookies to recognize unique visitors; calculate visitor, session and campaign data; understanding how visitors use the Site; and understand Site performance.

Third Party Information Collection. Some features of the Services are served by third parties. When you use the Services, certain third parties may use automatic information collection technologies to collect information about you or your device. These third parties include:

• Advertisers, ad networks, and ad servers.
• Analytics companies.
• Cloud servce providers.
• Crash reporting providers.
• Your mobile device manufacturer.
• Your mobile service provider.
• Social media platform providers that you link to via the Games.
• Marketplaces where you purchase and/or download the Games.

We do not control the collection or tracking technologies used by these third parties. For more information about our marketing partners, our other third-party service providers, their privacy practices, and opt-out possibilities, please visit the links below.

• Azure: https://privacy.microsoft.com/en-us/PrivacyStatement
• Databricks: https://www.databricks.com/legal/privacynotice
• Tableau: https://www.tableau.com/privacy
• Facebook: https://www.facebook.com/about/privacy
• Google: https://policies.google.com/privacy
• Unity Technologies: https://unity3d.com/legal/privacy-policy
• Appsflyer: https://www.appsflyer.com/br/services-privacy-policy/
• Apple: https://www.apple.com/legal/privacy/data/en/app-store/

Note: the websites above are provided solely for your convenience and we are not responsible for updating them or ensuring their validity or correctness.

Our Social Accounts: When you interact with us on our social media accounts, for example, Facebook, Instagram, YouTube and Twitter, the information collected is governed by the privacy policies of the relevant social media platform.

How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information, to:

• Provide you with the Services, and any other information, products or services that you specifically request from us.
• Improve and optimize our Services and our users’ experiences.
• Fulfill any other purpose for which you provide it.
• Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To comply with our legal obligations.
• Notify you when Services updates are available, and of changes to any products or services we offer or provide though it.
• Communicate with you about our offerings.
• To provide you with customer support.
• Prevent or investigate user complaints, possible fraud or other violations of our Terms of Use or for other security purposes.

The usage information we collect helps us to improve our Services and to deliver a better and more personalized experience by enabling us to:

• Estimate our audience size, demographics and usage patterns.
• Store information about your preferences, allowing us to customize our Services according to your individual interests and geographic location.
• Recognize you when you use the Services.
• Load saved game states.
• Identify the sources of crashes and other problems.
• Prevent fraud and illegal behavior by detecting behavior patterns that indicate such activity.

Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual or device without restriction.

In addition, we may disclose personal information that we collect, or you provide:

• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Double Loop Games, Inc.'s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Double Loop Games, Inc. about our Games users is among the assets transferred.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information.
• With your consent.
• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce our rights arising from any contracts entered into between you and us, including our Terms of Service.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Double Loop Games, Inc., our customers or others.

Where, How and How Long We Store Your Information
Double Loop Games is based in the United States. As such the information you provide is collected and stored in the U.S. By using the Services, you authorize us to transfer, store and process your information in the United States and any other country where we operate.

All personal data collected via the Services is stored securely using third-party vendors and hosting partners who implement industry standard security measures.

We keep your information only for the length of time necessary to fulfill the purposes for which the information was collected. For example, if you have an account with us, we will retain the personal information associated with your account for the lifetime of your account. If applicable laws require us to store your information for a longer period, then we will keep your information for the period of time required by law. When it is no longer necessary or required for us to retain your data, we will delete it.

Unfortunately, the transmission of information via the internet and mobile platforms is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through our Services. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.

Your Rights and Choices
We strive to provide you with choices regarding the personal information you provide to us. This section describes mechanisms we provide for you to control certain uses and disclosures of over your information.

• Information about the procedure to follow in order to disable cookies can be found on your Internet browser provider's website via your help screen. You may wish to refer to http://www.allaboutcookies.org/manage-cookies/index.html for information on commonly used browsers. Please note, however, that disabling certain cookies may have an effect on how the Services function. To learn more about how behavioral advertising works and your ability to opt out, visit the Network Advertising Initiative (NIA), the Digital Advertising Alliance (DAA), or Your Online Choices.

• You may also be able to opt out of tracking at any time through your phone's security and privacy settings. Depending on your device, select to opt out of interest-based ads (Android) or turn on the Limit Ad Tracking setting (iOS) to manage mobile advertising in apps.
• Your phone may also have the ability to provide you with an privacy check and/or the ability the manage the sharing of and access to your personal information.

• We do not control third parties' collection or use of your information. However these third parties may provide you with additional ways to choose not to have your information collected or used in certain ways (such as for the purpose of serving interest-based advertising).
• For more information about the third parties that collect data through the App, see the Third Party Information Collection section above to understand which third parties have access to your personal information through the App. You can consult their privacy policies to see if they offer additional options for limiting collection.

Data Rights of European Residents
The laws of the European Economic Area and other territories provide their residents with certain data protection rights. If you are resident of the European Economic Area, these are your rights:

• The right to access - You have the right to request Double Loop Games provide you with copies of your personal data. We may charge you a small fee for this service.
• The right to rectification - You have the right to request that Double Loop Games erase your personal data, under certain conditions.
• The right to restrict processing - You have the right to request that Double Loop Games restrict the processing of your personal data, under certain conditions.
• the right to object to processing - You have the right to object to Double Loop Games' processing of your personal data, under certain conditions.
• the right to data portability - You have the right to request that Double Loop Games transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: privacy@doubleloopgames.com.

Changes to Our Privacy Policy
We may update our privacy policy from time to time. If we make material changes to how we treat our users' personal information, we will post the new privacy policy on this page with a notice that the privacy policy has been updated.

Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at: privacy@doubleloopgames.com.